My hourly billing rate is $145 per hour. When I travel to your location there is a one hour minimum and travel time in one direction. Additional time and remote support is in 15 minute increments.  

So for example if you are in Lafayette and http://maps.google.com says it takes 13 minutes from my location in Walnut Creek to your address then that would be your travel time charge. I prepare an invoice while on-site and payment is due upon receipt. I accept checks and am looking into credit card processing.  Let me know using a credit card is important to your needs.  There is no extra charge for the Mac HelpMate remote support software. Off-site research, phone and remote support is charged in 15 minute increments. 

In the Spring of 2014 I will be introducing a suite of Proactive tools to monitor your Macs and make sure that back-ups are happening and that your hardware is functioning correctly.  Please ask me if you have any questions.